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Frequently Asked Questions
Fuel FAQs
Can I pay at the pump?
Why does GetGo “hold” my funds if I use a debit or credit card at the pump?
What types of fuel are available at GetGo?
Where does the gas I buy at GetGo come from?
Is gas cheaper at GetGo than at the competition?
Why should I turn off my car before fueling?
Why can’t I stay inside my vehicle during fueling?
Why should I remain with my vehicle during fueling?
Why can’t I smoke at the pumps?
Why should I not top off my tank or fuel container?
When filling a fuel container, why should I use a color-coded system (red for gasoline, blue for kerosene, yellow for diesel)?
Why should I always fill containers on the ground — never in a vehicle, trunk, truck bed or trailer?
Can I fill up multiple vehicles when redeeming perks for a fuel discount?
What is GetGo’s fuel guarantee?
Fleet Card FAQs
I have an Advantage Card® now. How is the fleet card different from that?
Will your card be convenient for my drivers?
What are the main benefits of the GetGo Fleet program?
What kind of security and control will the GetGo Fleet card give me?
How much do the programs cost?
I own a small business. Can I use my perks on my company fuel purchases?
Do you offer anything else for my driver?
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